Documents to bring on Vehicle Collection day

The following information is important.   Failure to supply all the information required at check-in will result in the hire not taking place and will be considered as a cancellation of the hire by you.   This will result in total financial loss of the sums paid to us for the hire.

The following information is required from EACH person wishing to drive.


Critical Items to bring

  1. Please provide your photocard licence with your up to date home address.  This licence must be up to date and not expired.  If your licence does not have your photograph then we will require to see your passport or photo ID card.
  2. Non UK customers are required to show their passport or photo ID card
  3. Two proofs of address from separate sources – see below for acceptable sources
  4. Your online licence check (UK licences only) – for more info
  5. A credit or debit card (no American Express or cashcards) for the security deposit.   If more than one driver we will only take the security deposit from one driver.


Primary Source

You must present at least one of the following bills or statements.   They must be dated within 90 days of the commencement of the hire.

  • Electricity/Water/Gas utility
  • Broadband / Landline
  • Council tax
  • TV licence
  • Bank statement
  • Credit card bill / statement
  • Mortgage statement
  • Polling card
  • HMRC self assessment / tax credit

Secondary Source

If you cannot produce two primary source documents you may provide one of the following.   Two secondary source documents will not be accepted unless at least one primary source is provided.   Documents must be dated within 90 days of the commencement of the hire.

  • Student loan
  • Shotgun licence
  • Payslip
  • Mobile phone bill
  • Pension letters
  • Car finance statement
  • Loan statement
  • Property deed


Documents should ideally be printed, however if you do not have access to a printer you may bring a screenshot of the e-bill.   The screenshot must clearly show name, address, provider and document date.